Regardless of whether the front glass, LCD (or both) are faulty, cracked or smashed on this specific Huawei model, we need to replace the full “Screen Assembly”, which is a factory-pressed component which includes the front glass, LCD and surrounding frame.
Unlike most other repair agencies, as Fonefix is an Authorised Service Centre for Huawei, we source NEW parts for this repair directly from the manufacturer, and therefore we can normally RE-INSTATE THE WARRANTY upon completion of the repair, assuming the device is still within its original warranty period. If your device is outside its original warranty period, the repair comes with a 90 day Fonefix warranty covering parts and labour, covering the specific parts that were replaced.
If you are uncertain about choosing this repair category, please contact one of our customer service representatives for advice on 0800 366 334, and we may be able to provide a more customised quotation. Alternatively please send us an email to firstname.lastname@example.org and we will respond as soon as possible.
If you would like to proceed with this option you can create an account and go through the checkout process, entering brief details of the fault in the Notes section. You will have an option to send the device to us at your cost, or if you prefer you can pay $10 for us to send you out a return courier bag
Alternatively you can bring the device directly into our service centre in Auckland, or take it back to a Fonefix authorised retailer including Vodafone/2degrees or one of their nominated chain retailers (assuming you purchased the device from them).
For any queries or questions please feel free to give us a call.
Call Us 0800 366334