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Fonefix is an Apple Authorised Service Centre, servicing the full range of supported Apple Mac products using Apple provided processes, tools, software and genuine parts.

Our Apple technicians are officially certified (ACMT) Mac engineers, and we pride ourselves on providing the highest quality service for your important Mac device, under both warranty and out-of-warranty conditions.

If you would like to check your machine's warranty status, please use Apple's warranty checking service by copying and pasting the following URL into your browser https://checkcoverage.apple.com/nz/en/

In order to find your product serial number, please check Finding your Serial Number

The way Mac servicing works is that your machine fault is first diagnosed using both physical inspections and specific Mac diagnosis software.  This diagnosis/assessment is normally completed within 1-2 business days of the booking being made, this may depend on the complexity and nature of the fault.

If a quotation is required for an out-of-warranty repair, this will be emailed to you for your approval.

If replacement parts are required, they are ordered in, typically arriving within 1-2 business days.

The repair is then normally completed on-site within 1-2 business days of the parts arriving, and we then contact you for pickup or can also arrange courier delivery if necessary.


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